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Frequently asked questions
How long does it take from order to delivery?
Our standard production lead time is about 15 – 40 days.
Sea freight time varies by destination. Our experts will provide a detailed timeline with your quote to address any concerns about delivery time misunderstandings.
What are the payment terms? Is it safe for the first time cooperation?
We accept T/T (wire transfer) and other methods.
Our standard term is 30% deposit and 70% balance before shipping. For the first time cooperation, we can provide company credentials, factory video verification, or use Alibaba Trade Assurance to resolve any payment trust concerns.
What if I don't have import experience?
No worries.
We have extensive export experience and can handle all logistics from our factory to your designated port (CIF/CFR terms). We can also recommend reliable customs clearance agents to help you with the final steps, addressing any import and customs difficulties.
